Sorting Letters, Sorting Lives: Delivering Diversity in the United States Postal Service

by Linda B. Benbow

Linda Benbow examines the organizational culture and various levels of diversity found in an urban United States Postal Service mail processing facility. She shows how employee perceptions of social differences and their interactions with coworkers contributes to their identity and work life within the organization. Painting detailed portraits of race, social class, and gender in a mail processing facility, Benbow looks at ways employees from different...

• Format: Hardcover
• Language: English
• ISBN: 0739134744
• ISBN13: 9780739134740
• Release Date: December 2010
• Publisher: Lexington Books
• Length: 266 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.9" x 6.1" x 9.1"