Social Customer Experience: Engage and Retain Customers through Social Media

by Dave Evans and Joe Cothrel

Social Customer Experience: Engage and Retain Customers through Social Media builds on the prior works of author Dave Evans. As an update to Evans's earlier book Social Media Marketing , the new... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1118826108
• Release Date: April 2014
• Publisher: Sybex
• Length: 384 Pages
• Weight: 1.20 lbs.
• Dimensions: 9.3" x 0.8" x 7.3"