Smile Guide: Employee Perspectives on Culture, Loyalty, and Profit

by Paul Spiegelman

Why is a company with a positive culture such an exception these days? Employee loyalty drives customer satisfaction, which in turn drives profit: this is the key to success for Smile Guide author,... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1612540384
• ISBN13: 9781612540382
• Release Date: January 2012
• Publisher: Brown Books Publishing Group
• Length: 232 Pages
• Weight: 1.10 lbs.
• Dimensions: 1.0" x 6.2" x 9.0"