The New York Times-bestselling author of Nudge examines the prevelance and burden of 'sludge'--red tape and unnecessary paperwork--and why we must do better.
"If nudges have a mortal enemy, or perhaps the equivalent of antimatter to matter, it's 'sludge'." --Forbes We've all had to fight our way through administrative sludge--filling out complicated online forms, mailing in paperwork, standing...