Six SIGMA Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy

by Ron D. Snee, Roger W. Hoerl, Ronald D. Snee

Book Overview

Cover copy for: Hoerl & Snee/Six Sigma Beyond the FactoryFloor/ 013143988XBinding: HardcoverTrim Size: 6 x 9Bulk: TK (T/F) FRONT COVER: PH logo Six Sigma Beyond the Factory Floor Deployment Strategies... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 013143988X
• ISBN13: 9780131439887
• Release Date: January 2005
• Publisher: FT Press
• Length: 326 Pages
• Weight: 1.65 lbs.
• Dimensions: 1.2" x 6.3" x 9.1"

Customer Reviews

Good info for trying to push Six Sigma

This book was our textbook in a Six Sigma class. It gives some basic info on what Six Sigma is and the tools used, but is mostly many case studies to show that Six Sigma can be used effectively in businesses other than manufacturing. I was hoping for a book that was better preparation to try to become a Six Sigma Green Belt, but this is more of an intro and perhaps a way to convince your company to try Six Sigma process improvement.

Great book.

Highly Recommended. The book is authored by two of the leading practictioners and they do an excellent job of providing their experience and insight on implimenting Six Sigma. You can read articles by them, and a chapter from the book, via www.curiouscat.net/library/hoerl.cfm