Simple Truths of Service

by Ken Blanchard and Barbara Glanz

Book Overview

Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service The Simple Truths of Service unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. Each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read...

• Format: Paperback
• Language: English
• ISBN: 1728200288
• ISBN13: 9781728200286
• Release Date: March 2019
• Publisher: Sourcebooks
• Length: 76 Pages
• Weight: 0.20 lbs.
• Dimensions: 0.2" x 6.5" x 6.5"