Sharpening Your People Skills: Twelve Tools for Success in Any Relationship

by William J. Diehm

Sharing a lifetime of observations and experience on how to be friends and cultivate friendships, this book lists 28 mistakes that make enemies, explains how to give and receive praise, shows the value of getting along with even disagreeable people, describes how to handle confrontations successfully, reveals ways to channel anger for positive uses, and suggests ways to criticize politely and productively.

• Format: Paperback
• Language: English
• ISBN: 0805462880
• ISBN13: 9780805462883
• Release Date: January 1996
• Publisher: B&H Publishing Group
• Length: 180 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.4" x 5.2" x 8.2"