Serving the Allergic Guest : Increasing Profit, Loyalty and Safety

by Joanne Schlosser

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• Format: Paperback
• Language: English
• ISBN: 0966829441
• ISBN13: 9780966829440
• Release Date: May 2000
• Publisher: Scottsdale Pr
• Length: 132 Pages
• Weight: 0.55 lbs.

Customer Reviews

You Need This Book

Serving the Allergic Guest: Increasing Profit, Loyalty and Safety is a very well written, easy to read book that educates restaurateurs, chefs, caterers, culinary schools and bakeries like ours how to keep their guests and customers with food allergies safe. We've implemented the ideas and are able to delight our allergic customers.Beyond that Joanne Schlosser, the author is President of the Food Allergy Awareness Institute. She has worked in the industry and has suffered with severe food allergies for over 40 years, providing a wealth of examples and expertise. This book bridges the gap between guests, food servers and food preparation. It's a must for anyone in the industry who wants to protect their guests and their business (lawsuits and liability are hot issues these days) and build on guest loyalty. Joanne takes a delicate subject and lays it gently on the table. Thanks for the foundation for some powerful tools!Lynne Wellish,Cookie ArchitectCookies Amour