Services Science: Fundamentals, Challenges and Future Developments

by Bernd Stauss, Achim Luhn, Anja Kremer, et al.

Book Overview

Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines.- Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science.- Research on Services: From Exploring the 'Residual' to Services Science.- Services Science - A Computer Scientist's Perspective.- Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools.- The Perspective of Computer Science.- The Perspective of ABB Automation GmbH.- The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory.- Services Science with a Focus on Academia and Company Collaboration.- The Perspective of Informatics.- The Perspective of Service Industries - The Perspective of Siemens AG.- The Perspective of IBM Deutschland GmbH.

• Format: Paperback
• Language: English
• ISBN: 3642093906
• ISBN13: 9783642093906
• Release Date: October 2010
• Publisher: Springer
• Length: 172 Pages
• Weight: 0.57 lbs.
• Dimensions: 0.4" x 6.1" x 9.2"