Service Science: Concepts, Technology, Management

by Harry Katzan Jr.

Book Overview

If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science. Service in itself can be described as a client/provider interaction... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0595525199
• ISBN13: 9780595525195
• Release Date: November 2008
• Publisher: iUniverse
• Length: 232 Pages
• Weight: 0.76 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"