Service Science in China

by Jiazhen Huo, Zhisheng Hong, Huo

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes...

• Format: Hardcover
• Language: English
• ISBN: 3642344968
• ISBN13: 9783642344961
• Release Date: January 2013
• Publisher: Springer
• Length: 466 Pages
• Weight: 1.86 lbs.
• Dimensions: 1.1" x 6.1" x 9.2"