Johnston: Service Ops Management_p4

by Robert Johnston and Graham Clark

Book Overview

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0273740482
• ISBN13: 9780273740483
• Release Date: April 2012
• Publisher: Pearson
• Length: 462 Pages
• Weight: 2.10 lbs.
• Dimensions: 0.7" x 7.6" x 10.3"