Service Operations Management: The Total Experience

by David W. Parker

This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1781006229
• ISBN13: 9781781006221
• Release Date: November 2012
• Publisher: Edward Elgar Publishing
• Length: 584 Pages