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Paperback Service Operations Management: A Strategic Perspective Book

ISBN: 1137609249

ISBN13: 9781137609243

Service Operations Management: A Strategic Perspective

This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting. Comprehensive in scope, this textbook considers key concepts from strategy and operations management from a global services perspective and integrates traditional theory with cutting-edge contemporary examples. Taking a student-centred approach, it gives the reader a solid understanding of the key issues faced by contemporary...

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Format: Paperback

Condition: New

$79.95
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