Service Level Manager: Careers in IT service management

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Service Level Manager: Careers in It Service Ma...

Edition Description

The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use...

Edition Details

Format:Paperback

Language:English

ISBN:178017294X

Format: Paperback

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*Best Available: (ex-library)

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Service Level Manager: Careers in It Service Ma...

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