Service Level Agreement 100 Success Secrets - Sla, Service Level Agreements, Service Level Management and Much More

by Gerard Blokdijk

Addresses the top 100 consultancy and education forum questions, with tips and success factors on success with and in ITIL Framework Service Level Agreements (SLAs) for IT Service Management roles and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0980471613
• ISBN13: 9780980471618
• Release Date: January 1
• Publisher: Emereo Pty Ltd
• Length: 176 Pages
• Weight: 0.59 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"