Service Leadership: Leading with Competence, Character and Care in the Service Economy

by A Reza Hoshmand and Po Chung

Book Overview

Service Leadership offers students, researchers, and leaders a leadership model originating in the service economy - but which is gaining ground in all sectors and industries - explained by experts that were key actors in that origination at DHL International.

Designed for undergraduates and graduates but also useful for professionals in leadership positions, Hoshmand and Chung structure the book around the 3Cs of leadership in the service...

• Format: Hardcover
• Language: English
• ISBN: 1032009624
• ISBN13: 9781032009629
• Release Date: August 2021
• Publisher: Routledge
• Length: 190 Pages
• Weight: 1.04 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"