Service Innovation Framework

by John Timmerman

This study identifies critical success factors and important approaches that service companies can utilize in the design of products, services, and programs. It is common for service companies to have design teams that are responsible for facilitating the innovation process. However, these design teams might not benefit from a systematic training and knowledge transfer process. Therefore it is important to translate critical success factors and important...

• Format: Paperback
• Language: English
• ISBN: 3639517857
• ISBN13: 9783639517859
• Release Date: August 2013
• Publisher: Scholars' Press
• Length: 84 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"