Service Design Based on ITIL V3: A Management Guide

by Arjen de Jong, Axel Kolthof, Jan Van Bon

Book Overview

This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage. This Management Guide is one of the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9087531257
• ISBN13: 9789087531256
• Release Date: June 2008
• Publisher: Van Haren Publishing
• Length: 165 Pages
• Weight: 2.60 lbs.
• Dimensions: 0.5" x 5.8" x 8.1"