Serve Me Better... Please!: An Approach to Great Customer Service

by Francesco Messina

For managers and rank-and-file employees alike, this handbook contains tips and case studies to help you further your career as you improve customer service.

• Format: Paperback
• Language: English
• ISBN: 1426910290
• ISBN13: 9781426910296
• Release Date: August 2009
• Publisher: Trafford Publishing
• Length: 56 Pages
• Weight: 0.17 lbs.
• Dimensions: 0.1" x 5.5" x 8.5"