Selling on the Phone

by James D. Porterfield

An interactive guide that teaches how to create a positive climate, qualify the potential customer, listen effectively to recognize needs, create positive images, deal with informed buyers, satisfy objections, and close. Includes self-assessment exercises, which readers can tailor to their own product or service.

• Format: Paperback
• Language: English
• ISBN: 0471884502
• ISBN13: 9780471884507
• Release Date: March 1985
• Publisher: Wiley
• Length: 146 Pages
• Weight: 0.60 lbs.