Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

by Genevieve Tour and Robin Lent

Book Overview

Praise for Selling Luxury

"Genevi ve and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."
--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA

"Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights."
--Aaron Simpson, Group Executive...

• Format: Hardcover
• Language: English
• ISBN: 0470457996
• ISBN13: 9780470457993
• Release Date: June 2009
• Publisher: Wiley
• Length: 176 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.8" x 6.2" x 9.1"