Salesforce Service Cloud for Dummies

by Liz Kao, Jon Paz, T.J. Kelley

Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing--for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll discover...

• Format: Paperback
• Language: English
• ISBN: 1119010683
• ISBN13: 9781119010685
• Release Date: March 2015
• Publisher: For Dummies
• Length: 384 Pages
• Weight: 1.19 lbs.
• Dimensions: 1.0" x 7.3" x 9.1"