Salesforce CRM The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition: Salesforce CRM is a web-based Customer

by Paul Goodey

Book Overview

Salesforce CRM is a web-based Customer Relationship Management Service designed to transform your marketing and sales. With this complete guide to implementing the service, administrators of all levels can easily acquire deep knowledge of the platform.

Key Features

Updated for Spring '13, this book covers best practice administration principles, real-world experience, and critical design considerations...

• Format: Paperback
• Language: English
• ISBN: 1782170529
• ISBN13: 9781782170525
• Release Date: May 2013
• Publisher: Packt Publishing
• Length: 426 Pages
• Weight: 1.95 lbs.
• Dimensions: 0.9" x 7.5" x 9.3"