Sales Out of Service: A Humanistic Approach to Sales and Customer Service Volume 1

by Norman Cohn

The American consumer has become the frog in the water. The old sales model that is taught and practiced in this country has conditioned us to accept deceit and nondisclosure. Instead of being served, we are pitched and manipulated. Relationship, service, and authenticity take a back seat to the salesperson's end game, which is earning commission and generating sales. We have grown to accept this from the waitperson in the restaurant to the president...

• Format: Hardcover
• Language: English
• ISBN: 1543913296
• ISBN13: 9781543913293
• Release Date: December 2017
• Publisher: Bookbaby
• Length: 248 Pages
• Weight: 1.80 lbs.
• Dimensions: 0.9" x 6.2" x 9.1"