In the past 30 or so years, there's been a seismic shift in the HR world. It's brought us terms like "work/life balance" and "employee engagement." It's created a bold new way to manage a workforce. It set a higher bar for HR practitioners and ushered in a fleet of new leaders committed to innovation and, of course, real change. Among the new ways of working is the requirement that HR professionals adopt a results-driven mentality. In theory, that...