"Retail Crap: Tales from the Front" offers a humorous look at the U.S. retail industry with a particular focus on the people who work in the stores. These are the people who must deal with the American buying public. "Retail Crap" explores how self-checkout, cashless stores, online shopping, and other technology are putting retail employees out of work. It looks at the effect of shoplifting and other retail crime on honest employees and customers...