Restaurant Service Basics

by Sondra J. Dahmer and Kurt W. Kahl

Book Overview

The essential guide to service skills and techniques that guarantee success Preferences in cuisine may vary, but the demand for great service-the keystone of any restaurant's success-never fades. This concise yet comprehensive guide helps restaurant managers and staffs in all types of dining establishments provide first-rate food and beverage service to every customer and create an excellent dining experience. Restaurant Service Basics takes a practical...

• Format: Paperback
• Language: English
• ISBN: 0471402419
• ISBN13: 9780471402411
• Release Date: October 2001
• Publisher: John Wiley & Sons
• Length: 183 Pages
• Weight: 1.95 lbs.
• Dimensions: 0.4" x 6.2" x 9.2"

Customer Reviews

Great material on restaurant service basics!!

The book explains how a restaurant is operated thoroughly. The book has pictures to allow easy comprehension. The roles of the entire team from Owner to buss, they're all in there. Explains everyone's task and gives projects to practice on to get a first hand experience. I recommend this book to all business owners and managers. Great book even for waiter/waitress wanting to improve their service.