Ken Sande, author of the bestselling classic The Peacemaker , has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict , Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships...