Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

by Joan Goldsmith and Kenneth Cloke

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors' eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new...

• Format: Paperback
• Language: English
• ISBN: 0787980242
• ISBN13: 9780787980245
• Release Date: October 2005
• Publisher: Jossey-Bass
• Length: 340 Pages
• Weight: 1.05 lbs.
• Dimensions: 1.0" x 6.0" x 9.1"