"Never attribute to malice that which can be adequately explained by ignorance." -Hanlon's Razor Over the past five years, organizations adopted Slack, Zoom, and Microsoft Teams in droves. Think of COVID-19 as pouring gasoline on the fire. The pandemic didn't start a trend as much as it accelerated an existing one. Unfortunately, far too many of us mistakenly view these applications as Email 2.0. As a result,...