As the director of the District of Columbia's Child and Family Services Agency, Olivia Golden led reform of a system in federal receivership. Now, in Reforming Child Welfare, she uses her expertise as an administrator, an academic, and an advocate to pinpoint the factors that lead to success. "Writing from the inside," she maintains, "makes it possible to analyze, in retrospect, what we thought we were doing, what it felt like, and what led us to...