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A user favorite through four previous editions, the fifth edition of this classic text remains an ideal resource for anyone seeking to master the latest nuances in reference and information services. Edited by reference authority Linda C. Smith and Melissa A. Wong, the single-volume... Read Full Overview

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three... Read Full Overview

This text is designed to provide the beginning student of library and information science with an overview of the most important tools for general reference work and the concepts and theory behind today's reference services. Part I deals with concepts and theory and is topical... Read Full Overview