Keeping pace with the rapidly shifting environment for all information services workers, in this book Cassell and Hiremath provide readers with the knowledge and tools needed to manage the ebb and flow of reference services in today's libraries. From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services. Luckily, this classic text is back...
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Language Arts