Reeingineering Health Care: The Complexities of Organizational Transformation

by Terry McNulty and Ewan Ferlie

Book Overview

Through the use of a real case study within a major NHS hospital, this book attempts to address the idea of Process Transformation in the field of health care. The authors explore three interlined themes: the models and nature or organizational change; the implementation of Business Process Reengineering or BPR and the management of contemporary public sector organizations. Process Transformation reveals the major challenges of reorganization and...

• Format: Paperback
• Language: English
• ISBN: 0199269076
• ISBN13: 9780199269075
• Release Date: May 2004
• Publisher: Oxford University Press, USA
• Length: 404 Pages
• Weight: 1.24 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"