Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design

by Karen Holtzblatt, Jessamyn Wendell, Shelley Wood, et al.

Book Overview

Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0123540518
• ISBN13: 9780123540515
• Release Date: December 2004
• Publisher: Morgan Kaufmann Publishers
• Length: 320 Pages
• Weight: 2.05 lbs.
• Dimensions: 0.7" x 8.3" x 11.0"

Customer Reviews

Practitioner's guide to contextual design - now with more agile / scrum

Karen's process is something that actually works, unlike many psudo-ethnographic customer engagement strategies. By maintaining a connection to the customer data from the beginning to the end, it uniquely empowers you with a defensible design rationale. Something few other approaches can say. A true roadmap for playing nicely with agile development is also something you won't find in most other customer research methodologies, especially contextual ones. Whether or not you are willing to live the process and follow the steps outlined is another matter. Your mileage may vary, especially if you decided to line item veto particular aspects.