Quality of Telephone-Based Spoken Dialogue Systems

by Sebastian Möller

Book Overview

Quality of Telephone-Based Spoken Dialogue Systems offers a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments,...

• Format: Hardcover
• Language: English
• ISBN: 0387231900
• ISBN13: 9780387231907
• Release Date: July 2013
• Publisher: Springer
• Length: 469 Pages
• Weight: 2.10 lbs.
• Dimensions: 1.3" x 6.4" x 9.6"