Quality Management [With CD-ROM]

by Rosa Oppenheim, Howard S. Gitlow, Alan V. Oppenheim, et al.

Book Overview

Presents a workable approach to the tools and methods necessary for quality improvement. This text adopts Shewhart's and Deming's view of control charts. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0072999837
• ISBN13: 9780072999839
• Release Date: June 2004
• Publisher: Irwin/McGraw-Hill
• Length: 797 Pages
• Weight: 3.10 lbs.
• Dimensions: 1.4" x 7.5" x 9.4"