Quality Management Demystified

by Sid Kemp

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the...

• Format: Paperback
• Language: English
• ISBN: 0071449086
• ISBN13: 9780071449083
• Release Date: January 2006
• Publisher: McGraw-Hill Companies
• Length: 320 Pages
• Weight: 1.44 lbs.
• Dimensions: 0.9" x 7.5" x 9.2"

Customer Reviews

A great book on Quality Management

This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards. It's written in a down-to-earth manner and is extremely easy to read. Overall - an excellent buy!