Quality for Starters: Guidance for the First Steps in the Quality Field

by Luis Enrique Diaz

Quality is relevant for everyone, especially for workers, professionals, and customers. The Quality of an organization represents its ability to deliver goods and services that fulfill customers' expectations. This book attempts to help whoever decide to start taking action in the quality field, providing three elements: - Basic concepts to understanding the quality goals.- Easy tools to start taking action.- References about the frameworks that refine...

• Format: Paperback
• Language: English
• ISBN: 1728716128
• ISBN13: 9781728716121
• Release Date: October 2018
• Publisher: Independently Published
• Length: 94 Pages
• Weight: 0.33 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"