Quality Customer Service: Satisfy Customers--It's Everybody's Job

by William B. Martin

Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1426018339
• ISBN13: 9781426018336
• Release Date: January 2009
• Publisher: Axzo Press
• Length: 104 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.3" x 7.9" x 10.0"