Quality at Work

by Diane Bone and Rick Griggs

Learn why personal quality standards are essential; establish guidelines to develop and apply them on-the-job. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0931961726
• ISBN13: 9780931961724
• Release Date: January 1995
• Publisher: Crisp Learning
• Length: 100 Pages
• Weight: 0.58 lbs.
• Dimensions: 0.3" x 8.0" x 10.0"

Customer Reviews

Developing Personal Quality Standards

Through a series of worksheets, the reader learns to set personal quality standards. The worksheets encompass many themes. The first example is a checklist covering general quality awareness. Other exercises address rating one's personal and professional commitment to quality and competence.Goal-setting is the focus of subsequent worksheets: the reader learns the importance of agreeing upon quality goals with the other parties involved. Additionally, methods for reaching those goals are discussed.Later exercises help to establish steps for measuring quality performance. Parallels are drawn between one's personal quality standards, and quality standards in the workplace. Guidelines are presented for implementing and supporting quality programs at work.This book is appropriate for self-study, or the subjects can be adapted to a workshop format.