Quality Assurance in Social Work: An Introductory Workbook

by Dorothy Whittington and Roger Ellis

Quality assurance is a burning issue in social work and social care. It provides evidence of the standard of service that clients can expect and is a continuous process of improvement in the quality of care. This workbook is a self-instructional guide exploring the basic concepts of qualitymanagement and measurement, including setting and monitoring standards. It is uniquely interactive, with carefully structured text, activities, self-assessment...

• Format: Hardcover
• Language: English
• ISBN: 0340625090
• ISBN13: 9780340625095
• Release Date: August 1998
• Publisher: Edward Arnold
• Length: 118 Pages