Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century

by Evert A. Lindquist, Sam Vincent, John Wanna

This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to...

• Format: Paperback
• Language: English
• ISBN: 1922144339
• ISBN13: 9781922144331
• Release Date: August 2013
• Publisher: Anu Press
• Length: 222 Pages
• Weight: 1.13 lbs.
• Dimensions: 0.6" x 6.9" x 9.8"