Public Transport and Its Users: The Passenger's Perspective in Planning and Customer Care

by Martin Schiefelbusch and Hans-Liudger Dienel

Public transport is essential to the quality of life of its passengers, both as a means to move around but also to achieve a sustainable environment. However, the passenger's position as a customer is... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0754674479
• ISBN13: 9780754674474
• Release Date: April 2009
• Publisher: Routledge
• Length: 330 Pages
• Weight: 1.65 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"