Public Service Logic: Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery

by Stephen P Osborne and Stephen Osborne

Book Overview

This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research.

Public Service Logic

challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery...

• Format: Paperback
• Language: English
• ISBN: 0367539330
• ISBN13: 9780367539337
• Release Date: April 2022
• Publisher: Routledge
• Length: 204 Pages
• Weight: 0.62 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"