Public Service Improvement: Theories and Evidence

by Tom Entwistle, George A. Boyne, Rachel Ashworth, et al.

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the...

• Format: Paperback
• Language: English
• ISBN: 0199545480
• ISBN13: 9780199545483
• Release Date: June 2010
• Publisher: Oxford University Press, USA
• Length: 244 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.6" x 6.1" x 9.0"