Provider Report Cards: A Guide for Promoting Health Care Quality to the Public

by Patrice L. Spath

Clarifies what consumers need to know in order to choose a health care provider. Part I addresses concepts of quality, what providers must do to develop a report card for the public, and issues related to web site design and legal topics. Part II deals with patient satisfaction and community contr

• Format: Paperback
• Language: English
• ISBN: 1556482507
• ISBN13: 9781556482502
• Release Date: April 1999
• Publisher: Jossey-Bass
• Length: 174 Pages
• Weight: 0.61 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"