PROUD - Achieving Customer Service Excellence: Probably the only Customer Service acronym you will ever need

by John Smart

'PROUD is to customer service, as SMART is to goal setting, and GROW is to coaching.' Proud is one of the most powerful and emotive words in the English language. What if this powerful word could... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1499753772
• ISBN13: 9781499753776
• Release Date: August 2014
• Publisher: Createspace Independent Publishing Platform
• Length: 104 Pages
• Weight: 0.29 lbs.
• Dimensions: 0.2" x 5.5" x 8.5"