Preface Acknowledgements Introduction PART I: WORKPLACE PROBLEMS Stress; N.Thompson Conflict, Aggression and Bullying; N.Thompson & L.Brooksbank Drug and Alcohol Problems; I.Madoc Jones Mental Health Problems; S.Desai Racism; G.Singh Loss, Grief and Trauma; N.Thompson & S.Thompson PART II: PROMOTING WELL-BEING Learning and Development; J.Bates Leadership; P.Gilbert Managing Sickness Absence; M.Tehan Women-friendly Workplaces; B.Metcalf Spirituality...